WATT, Paul. ’I Need People That Are Happy, Always Smiling’: Guest Interaction and Emotional Labour in a Canadian Downtown Hotel. Just Labour, [S. l.], v. 10, 2007. DOI: 10.25071/1705-1436.94. Disponível em: https://justlabour.journals.yorku.ca/index.php/justlabour/article/view/94. Acesso em: 13 jun. 2024.